Although its a little off topic, I couldn't resist posting something that came up recently with a client partner of ours. Its a reminder that when something is free, you usually get what you pay for.
Inadvertantly during profile and account edits, the client's Google Analytics account was deleted. The client immediately posted on the Google Analytics help forum in obvious panic. Approximately 9 days after the panic request for help post, the client received this "helpful" response (I have to admit that it came infinitely faster than I expected).
"Hi,
We're able to restore deleted accounts immediately after they've been canceled but not after a few days. Therefore, we're unable to restore your account.
Thanks,"
Thank you Google for the helpful response. Obviously I removed the Googler's name. No need to get in trouble. However, my advice to GA users out there...DON'T ACCIDENTALLY DELETE YOUR GA ACCOUNT (my humor) and if you do, don't expect Google to help.
Thankfully, the Googler didn't know that we had previously rescued the client's account from the garbage can through contacts we had. If not for that, the client would have lost several years of data.
